Job Hunting? Here’s What to Look for in a Staffing Firm

By Michelle DesChenes, Executive Vice President of Diversity Search and Direct Hire

There are so many benefits to working with a staffing firm – you have a partner in your job search, someone with connections, great advice, and experience. But the staffing world also has some bad apples that have tainted the experience for many job seekers. Recruiters who just want to make the sale and push jobs on you that aren’t what you really want. The job search process is stressful enough, so avoid the bad apples and make sure you’re selecting the right firm. How? The number one thing to look for is your recruiter’s ability to keep the human touch present throughout your entire process.

What I mean by the human touch is the ability and desire to treat people as people. Our world is so technology driven that the fact that there’s a human on the other end of that email or text becomes lost. On the other side of that email is a person. Someone with rent, children, and anxiety about finding the right job. Many recruiters don’t see that. Their agenda is making a sale, and the candidate is viewed as a commodity and treated as such.

What are your recruiter’s personal standards? Having high standards and keeping the human focus means taking the extra step. It means making return phone calls. Answering emails. Listening to candidates. And, as a job seeker, you’ll know you have the right recruiter because you will feel truly heard. Your recruiter is a professional facilitator and should be your partner in the job search with your best interest in mind at all times. If that’s not happening, it’s time to find a new firm.