3 Tips for Attracting Top Candidates

There’s no denying that it’s a candidate’s market, which is why strategic hiring and retention are crucial. Here are the top three approaches to ensure workforce planning success. 1. Act Quickly – Many employers feel that conducting several interviews across multiple weeks is the best way to perform their due diligence. This is a common misconception and …

The Right Candidate Isn’t Always Right in Front of You

Author: Beth Tucker, CEO What do a restaurant manager, an administrative assistant, and a stay-at-home mother have in common? They all have the soft skills needed to be excellent customer service representatives. I was reading an article in USA Today that described how these candidates didn’t traditionally fit the mold of customer service reps, but …

5 Tips for Writing a Thank You Letter

A successful interview doesn’t end once your interview is over. There’s a crucial element that can boost your chances of landing the job, yet more and more candidates forget about it: the thank you letter. Here are five steps to help you craft your next thank you letter so you can make a great impression …